top of page
Glass Buildings

Customer Centric Solutions by Ofer Mintz, PhD --- a global expert in marketing, strategy, and innovation

Helping your firm attain growth
in the post-pandemic economy

Consulting and Training

We look forward to providing novel consulting and training services to enable your firm to workshop through actionable, easy-to-employ, and effective customer centric solutions

Inquire Now

Speaking Appearances

We look forward to speaking to your firm, industry association, or non-profit on the importance of customer-centric solutions for the post-pandemic new customer and economic normal 

Press and Media

We look forward to contributing to the press about post-pandemic business strategies, marketing analytics, and customer centric solutions

ABOUT US

ProPicOfer1.png
Dr. Ofer Mintz, Founder and CEO
  • A recognized global expert in business strategy, marketing analytics, and innovation
  • Associate Professor and Associate Head (External Engagement) of the Marketing Department, and Research Associate at Australia-China Relations Institute  at the University of Technology Sydney
  • Author of "The Post-Pandemic Business Playbook: Customer Centric Solutions to Help Your Firm Grow"
  • Dual American-Israeli citizen and Australian permanent resident
    ​

Customer Centric Solutions was formulated by a desire to help firms adapt to the post-pandemic new customer and economic reality. 

 

The COVID-19 pandemic changed what, where, when, why, and how many customers around the world purchased their products. This resulted in an opportunity for firms unlike any other in most our lifetimes.

​

Customer Centric Solutions provides firms guidance on how to capitalize on this opportunity. Our unique approach provides tailored solutions for your firm based on our analysis of over a thousand academic research papers, review of hundreds of best (& worst) practices from six continents, and interviews with dozens of customers and firm from over 20 countries. 

  • "A must-read to help reengineer our paradigms and provide businesses the toolsets to compete in today’s globally-connected, digitally-fueled, hyper-intimate competitive environment."
    • Laura Anderson, Chairman of OneGlobalVenture, Founder of “The Future OF”, “Empowering the Future” & “You are the Future” Awards ​
  • "All businesses have a better chance of success if they read The Post-Pandemic Business Playbook and adopt a consumer-centric approach to their market."
    • David J. Reibstein, William Woodside Professor of Marketing,
      The Wharton School, University of Pennsylvania
  • "A perfect mix of research, theory, and real-world examples that can be used as a toolkit to help businesses adapt and grow."
    • Gai Le Roy, CEO, Interactive Advertising Bureau Australia
bookcover.png
palgravemacmillanlogo.png
amazonlogo.png
goodreads.png
barnesnoble.png
bottom of page